Skip to main content

FAQ

Maintenance

Our team inspects your apartment to ensure it is well-maintained. Additionally, we schedule the apartment to be professionally cleaned from the previous resident. Should something have been missed, we ask residents to immediately contact our office to resolve the issue.

Yes, we have on-site maintenance during office hours and 24-hour emergency maintenance.

Residents may either submit a service request at any time using their online portal or contact our office to create a service request on their behalf. For emergencies, contact the office.

No, you do not need to be present for our service technician to perform work. Our team will provide notification of being in your apartment. If you would like to be present, please make sure you notify us.

During office hours please contact the office if locked out of your apartment. After hours, please contact emergency maintenance. A lockout fee will be assessed.

Amenities

Yes, we offer reserved parking spots for $150/month. There is also free street parking located around the community.

Our community is host to a wide range of amenities residents may enjoy such as a 24-Hour Fitness Center, Sky Deck, Party Room, Resident Lounge, Gated Parking, Electric Vehicle Charging Station, Storage Lockers, Bike Racks,  Secured Building, Doorman Service, Package Acceptance, and is across from Golf Course and within walking distance to Lake Michigan.

Yes, our community is pet friendly. We love to see our furry residents!

Our community provides a complete appliance package, including: refrigerator, stove, dishwasher, garbage disposal, and in-unit washer/dryers.

Yes, we offer furnished units as well as our sister property, Somerset Place Apartments.

Admin

Our team strives to approve applications within 48-72 hours upon submission of a completed application.

No, the minimum term we offer is six months.

We require 3x the monthly rental amount.

No, you must be at least 18 years old to be considered as a leaseholder.

Yes, we require all residents to provide proof of renter's insurance upon move-in.

Our community supports Zentro Internet for our internet services. To set up your service call Zentro at 877-936-8761 or click here.

Water and Trash are included in your rent.

Electric can be set up by calling ComEd at 800-334-7661 or by visiting their website.

You may pay rent online through your portal with debit, credit, checking or savings account. You may also pay by check or certified funds in the office.

Yes, a resident may end their lease early if needed, but an early termination fee outline in the lease agreement would be owed along with a 60-day intent to vacate notice.

No, the pet fee does not cover any damages at move out. This is a fee rather than a deposit.

Location/Directions

We are located in the Chicago Public Schools (CPS) District. Click here to visit their website.

Head south on Lake Shore Dr. then turn left onto E 67th St. In 0.3 miles, our community will be on the right. We are located on South Shore Drive and 67th Street across from Jackson Park Golf Course.

Didn't find an answer?

Our team is always ready to answer your questions.

Resident Feedback